You can diminish resistance by addressing What if? questions
and establishing creditability. Assume that you are writing the letter to the CEO to
ask him or her to budget your department. You might need to address the What if? scenarios. For instance, you might need to ask yourself what
if the CEO says that it is not necessary to budget your department. You might
need to prepare facts to support you points. You should counter the resistance
with finesse, and be focused on your objective. Hence, always ask yourself what
if? …
In addition, in order to be persuasive, you need to have
creditable and reasonable points. More importantly, you might need to establish
your expertise, refer your social work background, or show your talents, to make
your points more believable (Guffey,
Rhodes, & Rogin, 2011, p. 279).
References
Guffey, M.E., Rhodes, K., & Rogin, P.
(2011) Business communication: Process
and product (6th Canadian ed.). Toronto, ON: Nelson.
Although you put yourself in the hypothetical shoes in the "What If" scenarios does asking questions or using the question mark lead to less resistance as a whole or would it potentially backfire and increase resistance?
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